Privacy Policy

Last updated:

Introduction

Welcome to Charxrelcraxdhex. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services for event furniture and decor rentals.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services. By accessing our website and using our services, you consent to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you voluntarily provide to us when you express interest in obtaining information about our products and services, when you participate in activities on our website, or otherwise when you contact us.

Personal Information Provided by You

The personal information we collect depends on the context of your interactions with us and our website, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Contact Information: We collect your name, email address, phone number, and mailing address when you submit inquiries through our contact form or request a rental quote.
  • Event Details: Information about your event including date, location, type of event, and specific rental requirements you share with us.
  • Communication Records: Records of correspondence when you contact us, including emails and messages sent through our website.
  • Billing Information: When you make a rental reservation, we collect payment information necessary to process your transaction.

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and your visit. This information does not reveal your specific identity but may include:

  • Device Information: Information about your computer or mobile device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
  • Usage Data: Information about how you use our website, including pages visited, time spent on pages, links clicked, and browsing patterns.
  • Location Information: General location information derived from your IP address.

How We Use Your Information

We use the information we collect for various business purposes, including:

  • To Provide Services: Process and manage your rental orders, deliver products, and provide customer support.
  • To Communicate: Send you rental confirmations, invoices, updates about your orders, and respond to your inquiries.
  • To Improve Our Services: Analyze usage patterns to enhance our website functionality and develop new products and services.
  • To Protect Our Business: Detect and prevent fraud, unauthorized activities, and ensure the security of our systems.
  • To Comply with Legal Obligations: Meet our legal and regulatory requirements and respond to lawful requests from authorities.
  • Marketing Communications: With your consent, we may send you information about our services, special offers, and promotions.

Sharing Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, delivery services, and data analysis.
  • Business Partners: We may share information with our business partners to offer you certain products, services, or promotions.
  • Legal Requirements: We may disclose your information where required to comply with applicable laws, respond to legal process, or protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include encryption, secure servers, access controls, and regular security assessments.

However, no electronic transmission over the internet or information storage technology can be guaranteed to be completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide services to you
  • Whether there is a legal obligation to which we are subject
  • Whether retention is advisable in light of our legal position

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal information.
  • Right to Rectification: You have the right to request correction of inaccurate personal information.
  • Right to Erasure: You have the right to request deletion of your personal information under certain conditions.
  • Right to Restrict Processing: You have the right to request restriction of processing your personal information.
  • Right to Data Portability: You have the right to request transfer of your data to another organization.
  • Right to Object: You have the right to object to our processing of your personal information.

California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to delete personal information we have collected from you
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising your privacy rights

Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of every site you visit.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.

We encourage you to review this privacy policy periodically for any changes. Your continued use of our website and services after any modifications indicates your acceptance of the updated privacy policy.

Contact Us

If you have questions or concerns about this privacy policy or our privacy practices, please contact us:

  • Address: Golden Gate Bridge Plaza, San Francisco, CA 94129
  • Phone: +1 415-426-5220
  • Email: infocenter@charxrelcraxdhex.world

You may also visit our Contact Page to submit an inquiry.